If you are having any difficulties or any queries please contact detailing the school attended in the subject line.

We offer support during office hours: 9am to 5pm, Monday to Friday.

When contacting us for support, please include:

  • what you were trying to do
  • what happened
  • what internet browser you were using
  • screenshots of any error screens or messages

If you have a general question about the service, please contact the team at the same address, including ‘general question’ in the subject line of your email.